911 Stars
Standardized Telecommunications Award and Recognition Program
Services
We are not simply creating awards...
We are building a recognition system for the people behind the headset.
Recognition Program Implementation
911 Stars Recognition Program Implementation helps PSAPs establish a structured recognition program without having to design one from the ground up. Agencies receive a standardized framework that can work alongside their existing policies, traditions, and organizational structure. The service provides leadership with a clear path for introducing awards, establishing expectations, and creating consistency in how achievements are recognized. The result is a professional recognition system that can work for a small communications center, a large consolidated PSAP, or an organization operating across multiple disciplines.
Awards & Recognition Toolkit
911 Stars Awards & Recognition Toolkit provides agencies with the practical resources needed to recognize employees consistently and professionally. The toolkit can include established award categories, qualification criteria, certificates, recognition guidance, and standardized program materials. Instead of each agency independently developing definitions and recognition documents, 911 Stars provides a common foundation that can be implemented locally. This creates greater consistency while still allowing agencies to preserve their own identity and presentation traditions.
Agency Onboarding & Program Support
911 Stars Agency Onboarding & Program Support helps participating organizations move from interest to implementation with confidence. Agency representatives can receive direct guidance on the program's purpose, award structure, operating guidelines, recognition process, and recommended rollout. This provides leadership and program coordinators with a common operating picture before the first award is issued. Ongoing support can also help agencies answer questions, maintain consistency, and develop a sustainable recognition culture rather than allowing the program to become another short-lived initiative.
Recognition Amplification & 911 Community Engagement
911 Stars Recognition Amplification & Community Engagement helps exceptional work become visible beyond an employee's individual communications center. Participating agencies can use consistent recognition practices and coordinated social media messaging to celebrate accomplishments with the broader 911 community while following appropriate agency policies. This creates opportunities for professionals in different centers, states, and potentially countries to recognize and celebrate one another's achievements. Over time, that shared visibility can strengthen professional pride, camaraderie, public awareness, and the broader identity of 911 professionals as an essential part of the first-responder community.
